Customer Engagement Agent
Transform service interactions into revenue opportunities.
This intelligent agent automates follow-ups, reminders, and scheduling via voice and text—reducing no-shows and driving revenue.
Proven Results
Reduced No-Shows
30% decrease in appointment no-show rates
Enhanced Experience
Customer satisfaction scores improved by 25% through flexible scheduling options
Revenue Growth
15% increase in bookings through automated re-engagement of lapsed customers
ExamplesWe've Worked With
The Problem
The Problem We Solved
Your team spends hours chasing down missed appointments and unresponsive customers. Without consistent engagement, you lose revenue, time, and trust—while customer frustration grows.
The Solution
The AI-Powered Fix
Aidan's Customer Engagement Agent transforms appointment management through intelligent interaction. It enables 24/7 self-scheduling, sends personalized reminders, automatically fills cancellations, and communicates naturally via voice and text—all while gathering valuable customer insights. Full cycle management to improve satisfaction and drive repeat revenue.
What This Agent Does
- Sends smart reminders to reduce no-shows
- Enables self-service rescheduling via text or voice
- Brings customers back with proactive prompts
- Automates outreach, scheduling, and confirmations
Who It’s For
Perfect for behavioral health, healthcare clinics, community services, and customer support teams where customer drop-off and missed visits lead to lost time and outcomes. This agent meets people where they are—text, phone, or web—and brings them back.
"We implemented the Customer Engagement Agent and saw immediate results. No-shows dropped dramatically, and our patients appreciate the flexibility to reschedule on their own terms, any time of day." - Operations Director, COMPASS Family Services
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